Co-ordinate the provision or purchase of care, support, protection and control.

Contribute to the monitoring and evaluation of the provision of care, support, protection and control.

Contribute to the monitoring and evaluation of purchased services to ensure that they have been provided to the agreed standard and take action to address any shortfall.

Negotiate adjustments to agreed services and shortfalls.

Contribute to the review of care, support, protection and control.

Work within statutory requirements and agency policies to contribute to the provision of direct care and protection.

Contribute to the provision of an effective and safe physical environment for individuals, families, carers and groups.

Contribute to the provision of an enabling and challenging social and emotional environments for individuals, families, carers and groups.

Contribute to the planning of programmes of personal care for children, young people and adults in group care settings and to the planning and monitoring of after-care programmes.

Assist children and adults to express their emotional needs through the process of change.

Provide emotional support to sustain children, young people, adults, families and carers through the process of change.

Facilitate effective communication between service users, their families, carers and the community.

Assist involved parties in the management of conflict, tensions and stress, with and between service users, their families, carers and the community.

Negotiate and agree the aims, expectations, roles, responsibilities and ground rules for ongoing work with children, young people, adults, carers and groups.

Maintain a level of contact appropriate to the needs of children, young people, adults, carers and groups in accordance with formal agreements about planned work.

Respond to expressions of emotional needs from children, young people and adults throughout the development and maintenance of a professional social work relationship.

Acknowledge and respond to new or changing circumstances and situations within the context of planned work.

Encourage children, young people, adults, carers and groups to maintain progress towards agreed aims.

Regularly review changing perspectives and priorities, progress towards agreed aims and the effectiveness of arrangements with children, young people, adults, carers and groups.

Identify and agree estimated time-scales for work and the conditions under which contact will end with children, young people, adults, carers and groups.

Disengage from relationships with children, young people, carers and groups.

Work in accordance with statutory requirements and carry out orders of the court.

Take action to contribute to the care, protection and control of people who are a risk to themselves or others.

Challenge behaviour that creates risk and establish boundaries and expectations.

Identify signs of deterioration in health or circumstances which call for intervention before a crisis situation develops.

Identify possible risk of aggressive or violent behaviour and take appropriate preventative action to ensure the safety of self and others.

Maintain and review the agreed boundaries and expectations of behaviour.

Assist people to develop greater control over their own behaviour.

Assist people to change behaviour harmful to themselves or others.